Shipping Policy

At OmrShop, we aim to deliver your orders as quickly and securely as possible. The following shipping policy provides detailed information about our order processes.

Order Preparation Time

• Your orders are generally prepared and handed over to cargo within 1-3 business days after payment confirmation.
• During busy campaign periods, public holidays, or special days, the preparation time may be extended.

Shipping Time

• Deliveries within Turkey usually take 1-5 business days on average.
• Delivery times may vary depending on your region and the shipping company.

Shipping Fee

• Shipping fees are calculated automatically on the payment page.
• Free shipping campaigns may apply to orders over a certain amount.

Order Tracking

• A tracking number will be sent to you when your order is shipped.
• You can track your shipping status via the website of the relevant shipping company.

Damaged or Missing Deliveries

• If your package appears damaged upon delivery, please have a report drawn up by the cargo officer.
• Please contact us as soon as possible for missing or damaged products.

Delivery Problems

In the event of additional processes due to incorrect address information, the recipient not accepting the delivery, or delays caused by the shipping company, the customer will be contacted.

Contact

For all your questions regarding shipping processes, please contact us.

OmrShop
Email: omrstoreofficial@gmail.com